Guarantee
I guarantee the authenticity of my goods and the accuracy of descriptions. I am happy to provide you with a detailed condition report (including photographs if appropriate) for any item. I will prepare a Certificate of Authenticity for any print upon your request. Unfortunately, photos (or pictures in books) rarely convey the beauty of the things we sell. Most items will meet or exceed your expectations; if not, I am happy to accept returns provided you contact me within 7 days of the shipment’s arrival. After I receive the item in original condition, your money will be promptly refunded (excluding any shipping and insurance costs). Returned items must be shipped by an agreed-upon method at your full risk and expense within 7 days of notification of your intent to return. I allow exceptions to the 7-day policy on a case-by-case basis, but only with prior agreement.
Sales Tax
I collect sales tax for all items delivered to or sold in Virginia. Shipment of your order will be delayed if I do not receive payment for any sales tax that is due.
Shipping
If your order is time-sensitive, alert me as soon as possible. Service delays occur due to holidays, high volume or bad weather. I do the best I can to ship your goods quickly, and to ensure you will receive them in a timely fashion, but I am not responsible for carrier delays. If you want guaranteed delivery, you must request and pay for a guaranteed service. In these cases, the carrier has sole responsibility for any delays. Express options include one-, two-, and three-day service from the time I give the package to the carrier. With some services, I can arrange for very early delivery and mid-morning or noon delivery. These are good options if you would like to narrow the window for delivery. If you do not specify this, I will assume you want the least expensive overnight service (delivery by the end of the following day).
Methods
Small packages are usually shipped using Priority or Media Mail or Ground (UPS or FedEx). Shipping with FedEx or UPS requires a street address. FedEx requires a telephone number. I value the items I sell highly and do not ship without appropriate insurance. I may not require a signature for lower priced-shipments, although in some cases the carrier may require it. If you are often away from home, and are receiving a higher-value package, you will most likely need to provide a signature. If that is the case, please choose the service with care, or consider the “hold for pickup” option. I try to cover your options, but I also rely on you to ASK for the information you need to choose a carrier and service that best works for your situation. Consider having packages delivered to non-residential locations if possible. I am not responsible for shipping delays or any inconvenience you experience because of signature requirements. If you want to guarantee that your package will be delivered without a signature, ask for information on the signature release option.
Please ask about the cost and availability of international shipping. You may or may not incur brokerage, duty, taxes, or other government-imposed fees on merchandise you purchase and import from abroad. Such charges are your responsibility.
Costs
Shipping costs below are for ground shipping in the continental US. Shipping to other locations is quoted on a case-by-case basis. Concerned about the cost? Ask if the item can ship via US Mail. It may be less expensive.
PRINTS: Insured shipping will usually be charged at $18 for small prints, $30 for medium-sized prints, and $60-150 for large prints. Prices are for flat shipping for unframed prints. Tube shipping for large prints begins at $30. There may be surcharges for higher value packages due to the need for express services or extra insurance. Costs may be higher for western states, for packages requiring a signature, or delivery to “extended service areas.” Multiple prints can usually be shipped for the cost of the largest print. Costs for framed prints and international shipping (if available) are calculated on a case-by-case basis.
BOOKS: Most books ship insured media mail, $10 for the first book, $2 for each additional book. These are guidelines only. I may charge more for large or heavy books, books over $100 (where insurance costs are higher), or books shipped using a different service.
Forms of Payment
For those who prefer online payment method, I accept credit card payments through Paypal, a secure payment service that allows you to pay with a major credit card (including American Express) or by other means. You may use Paypal even if you do not have an account with them. If you wish to pay with Paypal, I can send you an invoice for the amount and specific item. Please be aware that Paypal has rules concerning the maximum allowable amount per transaction and per time period, with different amounts applying for non-account holders, verified and non-verified accounts. As of August 2013, verified accounts have no overall maximum and may make payments up to $10,000 per transaction, while non-account holders are limited to a single payment of up to $4000.
I now accept Venmo if you find that more convenient.
I also accept wire transfers, personal or business checks, bank checks, cashier’s checks, or money orders made out to MINNIESLAND.COM, LLC. If you wish to buy something, I can hold the merchandise for you for up to ten days pending receipt of payment.
Problems or questions? Please call 703-823-7436.
